At SHENAA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following information:
Personal details such as name, phone number, email address, and shipping address
Order and transaction details
Communication shared with us via email, forms, or social media
Basic technical information such as browser type and device details (for website functionality)
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order updates and confirmations
Improve our website and services
Respond to customer queries and support requests
Comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
Payment Information
All payment transactions are processed through secure third-party payment gateways.
SHENAA does not store or have access to your card or banking details.
Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to enhance your browsing experience and improve website performance. You may choose to disable cookies through your browser settings.
Third-Party Services
We may use third-party services for analytics, shipping, or payment processing. These providers have their own privacy policies governing the use of your information.
Your Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Policy Updates
SHENAA reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through our official communication channels.
