Shipping Information
At SHENAA, every order is carefully prepared and packed with attention to detail.
Orders are processed within 1–2 working days after confirmation.
Once dispatched, delivery typically takes 6–7 working days, depending on your location.
You will receive shipping updates once your order is on its way.
We work with trusted delivery partners to ensure your pieces reach you safely and in perfect condition.
Returns & Exchanges
As each SHENAA piece is thoughtfully crafted and quality-checked before dispatch, we do not offer returns or exchanges.
We kindly request you to review product details, sizing, and descriptions carefully before placing your order.
In the rare event that you receive a damaged or incorrect item, please contact us within 24 hours of delivery, and our team will assist you accordingly.
