Shipping Policy

Order Processing

• All orders are processed within 24 hours of order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Charges

• Free Shipping on all orders above ₹2,499.
• Orders below ₹2,499 may attract standard shipping charges, which will be displayed at checkout.

Delivery Timeline

• Rajasthan & Nearby States: 2–5 business days
• Rest of India: 4–7 business days
• Remote locations may take slightly longer.

Order Tracking

• Once your order is dispatched, you will receive a tracking link via Email and WhatsApp.
• Customers can track their shipment using the provided tracking details.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier partner issues
• Natural calamities

Incorrect Address

Please ensure your shipping address and phone number are accurate. Shenaa will not be responsible for delays caused by incorrect customer information.

Damaged or Lost Shipments

If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery.

Contact Us

For shipping-related queries:

Email: shenaaclothing@gmail.com
Phone: +91 8107067123